Your privacy is our priority. This document clearly explains how ez8my collects, uses, stores, and protects your personal information. We operate with full transparency so you can play with peace of mind.
SSL encryption protects all your data
Your data is never sold to third parties
You have the right to access, update & delete your data
Data is used only for stated purposes
Compliance with the Malaysia Personal Data Protection Act
Contact us for any privacy enquiries
Ez8my is committed to protecting the privacy and security of the personal information of all platform users. As an online betting platform serving Malaysian users, we understand how vital trust is in the relationship between us and you.
This Privacy Policy transparently explains how ez8my collects, stores, processes, uses, and protects your personal data when you use our website, mobile app, or any related platform services. It also describes your rights regarding that personal data and how you may exercise them.
Ez8my operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and any applicable data protection laws. We regard compliance with these laws not merely as a legal obligation, but as part of our commitment to being a platform that Malaysian users can genuinely trust.
Ez8my collects various types of information depending on how you interact with our platform. The following are the categories of information we collect:
Registration & Identity Information:
Financial Information:
Technical Information:
Information may be collected directly when you fill in a registration form, during the KYC process, through interactions with the platform, or automatically via cookie technology and server logs.
All information collected by ez8my is used for legitimate and transparent purposes. We use your data to:
Ez8my will not use your data to make automated decisions that significantly affect you without human review, and we do not engage in discriminatory profiling based on your personal characteristics.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account registration & KYC | Legal compliance |
| Financial Data | Deposit & withdrawal processing | Contract performance |
| Activity Records | Security & improvements | Legitimate interest |
| Technical Information | Fraud detection | Legitimate interest |
| User Preferences | Personalise your experience | User consent |
The security of your personal data is a responsibility we take very seriously. Ez8my implements multiple layers of technical and organisational protection to safeguard your information from unauthorised access, disclosure, alteration, or destruction.
Technical security measures we use:
Your data is stored on servers located in certified data centres with high physical and digital security standards. Retention periods depend on the purpose of collection: active account data is kept for the duration of the active account plus seven years for legal compliance purposes; data that is no longer required is securely deleted using standard data destruction methods.
Ez8my does not sell, rent, or trade personal information of users to any third party for their own marketing purposes. We only share your data in the following limited and specific circumstances:
In all of the above situations, we ensure that parties receiving your data have adequate protections in place and use that data only for permitted purposes.
The ez8my platform uses cookies and similar tracking technologies to enhance the user experience, analyze traffic, and ensure the platform functions properly.
Types of cookies we use:
You can manage cookie settings through your browser settings. However, disabling essential cookies may affect the functionality of the ez8my platform. Note: ez8my does not use third-party advertising cookies or ad tracking networks on its platform.
Under Malaysia's Personal Data Protection Act 2010 and ez8my's internal policies, you have the following rights regarding your personal data:
You have the right to request a copy of all personal information we hold about you at any time.
You may request the correction of any inaccurate or incomplete information in your account profile.
In certain circumstances, you may request the deletion of your personal data, subject to our legal retention obligations.
You may object to the processing of your data for direct marketing purposes and in certain other situations.
You may request your data in a machine-readable format for transfer to another service where applicable.
In certain circumstances, you may request that we restrict the processing of your data while a matter is being resolved.
To exercise any of the above rights, please contact the ez8my customer service team via live chat or email. We will process your request within 30 calendar days. In complex cases, this period may be extended to 60 days with prior notification to you.
Ez8my is a platform designed exclusively for adult users aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.
If we find that we have collected information from a minor without valid parental or guardian consent, we will take immediate action to delete that information and close the account in question. If you believe that someone underage has registered using false information, please contact us immediately so we can take the appropriate action.
The ez8my platform uses carefully selected third-party services for specific functions such as payment processing, game delivery, and analytics. While we choose partners that uphold high privacy standards, ez8my is not responsible for the privacy practices of those third parties.
All third-party providers associated with the ez8my platform are required to:
Ez8my reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or added platform features. Any material changes will be communicated to you via in-app notification or email at least 14 days before the changes take effect.
The "Last Updated" date at the top of this document always reflects the latest version of our Privacy Policy. We encourage you to review this document periodically, at least once every quarter. Your continued use of the ez8my platform after the effective date of any amendment constitutes your acceptance of the latest version of this Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how ez8my handles your personal data, our team is ready to help:
To file a formal complaint regarding data protection, you may also contact the Department of Personal Data Protection Malaysia, which is the regulatory body for PDPA matters in the country. However, we encourage you to reach out to us first so we can try to resolve any issues directly with you.
For more information on how we manage the platform overall, please also refer to Terms and Conditions and page Responsible Gaming ours.
Ez8my protects your privacy with the highest-level encryption. Register today and enjoy a safe, enjoyable, and responsible betting experience.
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